Press Room

Statement

2019/03/13

Statement

Posted in category: General

WesBank is aware of the discrimination and incorrect calculations allegations being made by Mr Emerald van Zyl and an alleged ex-employee about the Bank’s vehicle finance applications processes.

WesBank does not discriminate against customers regardless of race, gender or age. All vehicle finance applications are assessed on affordability and the customer’s credit profile in accordance with the National Credit Act.

Following numerous social media posts by Mr van Zyl alleging incorrect calculations pertaining to WesBank’s customer accounts, WesBank invited Mr van Zyl more than once to meet to address and rectify his allegations. To date Mr van Zyl has not responded to these invitations. All direct customer queries received by WesBank have been resolved.

All customers are priority to WesBank. Account holders who have queries are encouraged to contact our customer service centre directly on 086 128 8272.

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