Compliments & Complaints

How can we help?

Your feedback is important to us. Whether it is a compliment or complaint, please tell us about it. The details you are asked to submit below are via a secure and managed process. Every submission is attended to and you will be given feedback on it. To enable us to attend to this in the most efficient manner, fields marked with a * must be completed.

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Please note: This service is maintained by the WesBank Customer Contact Centre and telephonic, SMS and email replies will only be between 08h00 and 17h00 on weekdays. Requests submitted after 17h00 will be processed the following working morning. All information on this form is submitted over a secure connection.